Privacy Policy

Effective date: 11/2024
Last updated: 03/2025

At Catalunya Oculta (https://catalunyaoculta.com), we care about the privacy and protection of our users’ personal data. This Privacy Policy describes how we collect, use, protect and share your information when you use our website, in compliance with the General Data Protection Regulation (Reglamento (UE) 2016/679, GDPR) and Ley Orgánica 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (Spanish Data Protection Act, LOPDGDD).

1. Data controller

• Owner: Catalunya Oculta
• Contact email: hola@catalunyaoculta.com
• Website: https://catalunyaoculta.com

2. What data we collect and for what purpose

2.1. Data provided by the user

We may collect the following data when you interact with our website:

• Contact form: Name, email address and message, for the purpose of responding to enquiries.
• Comments on posts: Name and email address, for the purpose of managing and displaying comments on the website.
• Newsletter subscription (if applicable): Email address, for the purpose of sending you news and updates about Catalunya Oculta.

2.2. Data collected automatically

When you browse our website, data is collected automatically through cookies and similar technologies:

• IP address.
• Browser and device type.
• Pages visited and time spent.
• Analytics data through Google Analytics or other tools.

This data is used to improve the user experience and optimise our website.

3. Legal basis for data processing

In accordance with the General Data Protection Regulation (GDPR), we process your personal information on the basis of the following legal grounds:

✅ User consent: When you fill in the contact form or subscribe to our newsletter.
✅ Legitimate interest: To improve our website and users’ browsing experience.
✅ Compliance with legal obligations: When necessary to respond to legal requests from the competent authorities.

4. Data protection and storage

We implement technical and organisational security measures to protect your information against unauthorised access, alteration or improper disclosure.

• Your data will be stored on secure servers within the European Union or with providers that comply with the Privacy Shield or equivalent standards.
• We do not sell or share your data with third parties, except where necessary to provide our services or for legal requirements.

5. Use of cookies

Our website uses cookies and similar technologies to improve the user experience. You can manage or disable cookies through your browser settings.

For more information, see our Cookie Policy.

6. User rights

You have the right to:

• Access your personal data.
• Rectify any inaccurate or incomplete data.
• Request the deletion of your data when it is no longer necessary for the purpose for which it was collected.
• Object to the processing of your data in certain cases.
• Request the portability of your data to another provider.

To exercise these rights, send an email to hola@catalunyaoculta.com, stating the right you wish to exercise and attaching a copy of your identity document.

If you believe we have not handled your request correctly, you have the right to lodge a complaint with the Agencia Española de Protección de Datos (Spanish Data Protection Agency, AEPD) (www.aepd.es).

7. Links to third-party sites

Our website may contain links to external pages. We are not responsible for their privacy policies, so we recommend reviewing them before providing personal data.

8. Changes to this policy

We may update this Privacy Policy at any time. We will notify you of any relevant changes through a notice on our website.

Last updated: 03/2025

9. Contact

If you have any questions about this Privacy Policy or the processing of your data, you can contact us at:
📧 Email: hola@catalunyaoculta.com
🌍 Web: https://catalunyaoculta.com